Highlight Quote: "I was called by an AI agent myself. And actually, I am very picky about who I talk to. But somehow the agent managed to catch my attention."
Starting Situation: Our customer wanted an outbound agent and also an inbound agent who can answer the phone for him. It was important for him to have the ability to learn by himself.
Implementation: He describes the support from our account managers as very intensive and is glad that he has learned all the tools by himself to apply them in further projects.
Result: He is very grateful and happy to have this ability for the future and to automate his business with AI already now.
Current Situation: In this case, the initial contact in the acquisition primarily takes place over the phone. For our client, this is an advantage because they can use AI to reach their target audience on a large scale and draw attention to their product.
Implementation: A wow moment was how the AI handled objections that our client had never heard before. And it did so, according to their own statements, with flying colors.
Result: An impressive result from the client's perspective is how much attention they were able to attract. And accordingly, they also had significant time and cost savings.
Highlight Quote: "When you consider what a cold caller with equivalent understanding costs us, then the AI is at a tenth"
More customer feedback
Highlight Quote: "I have to say that it was all easier than I thought."
Immediately gained more customers
Initial Situation: This customer operates in e-commerce and advises other companies on how to set up their presence on platforms such as eBay, Amazon, Kaufland, Otto, etc. properly.
Implementation: Our customer first automated their own company and then only had to talk about their new capability to win another client.
Result: Once the system is set up, it's just one click and the voice agent starts calling. Whether it's outbound or inbound can be done as one wishes.
Highlight Quote: "The AI solution has absolutely exceeded my expectations. I have purchased coaching sessions before, and I have never experienced such support before."